Contact
Got a question, or need a specific MX Keys key or part? Write to us.
Email address
contact@mxkeysparts.comOur only official contact channel.
General questions
For any question about MX Keys replacement key compatibility, installation, your order, shipping, returns or payment, write to us. Also check the FAQ — it covers the most common questions.
Specific key or part request
Looking for a key, hinge, scissor mechanism or another part not listed in our catalog (motherboard, internal battery, USB receiver, charging cable)? Describe your need precisely: exact keyboard model (MX Keys, MX Keys Mini, MX Keys S, MX Keys for Mac), color, layout (AZERTY, QWERTY, QWERTZ) and a photo if possible. We'll get back to you quickly to confirm whether we can supply the part.
Response time
We reply in English, French, German, Spanish and Italian, within 24 business hours, Monday to Friday (Central European Time).