Frequently Asked Questions

Our keys are compatible with every Logitech MX Keys keyboard: MX Keys (PC), MX Keys for Mac, MX Keys Mini, MX Keys S, MX Keys Business, plus Logitech Craft, K950, K380 and Ergo K860.

Yes, each key comes with its key cap hinge (plastic support) for easy installation.

Delivery usually takes 3 to 7 business days within Europe.

We offer a 30-day money-back guarantee. If the key doesn't suit you, contact us for a full refund.

We ship to all European Union countries, as well as Switzerland, Norway, and the United Kingdom.

Gently remove the old key by lifting it, place the hinge on the keyboard, then clip the new key on top. It's simple and only takes a few seconds.

Yes, we exclusively use PayPal to guarantee the security of your transactions. Your banking details never pass through our site. Additionally, you benefit from PayPal Buyer Protection: if you don't receive your order or if the item doesn't match the description, you can open a dispute directly with PayPal and get a full refund.

Yes, all our shipments include a tracking number. You will receive your tracking number by email as soon as your order is shipped, allowing you to track your parcel in real time until delivery.

To pick the right MX Keys keyboard key, look at the character printed on the broken key and check the layout (AZERTY, QWERTY, QWERTZ) marked under your MX Keys keyboard. Our catalog covers every MX Keys replacement key you may need: letters, numbers, modifiers (Shift, Ctrl, Alt), spacebar, function keys and arrow keys — for MX Keys, MX Keys Mini, MX Keys S and MX Keys for Mac.

If only the plastic scissor hinge is broken but the keycap itself is intact, you do not need to buy a complete key. We sell standalone plastic hinges as single units (€3), 3-packs (€8), or 5-packs (€10) under the Parts & Tools section of the catalog. The MX Keys hinge is universal across MX Keys, MX Keys for Mac, MX Keys Mini, MX Keys S, and MX Keys Business keyboards — it is the same mechanical part. For K380 keyboards, which use a different scissor mechanism, select a complete K380 key instead at €5. Installation takes seconds: clip the new hinge onto the keyboard plate, then place the keycap on top.

Mechanically yes: MX Keys, MX Keys S, and MX Keys Mini share the same scissor switch mechanism and the same plastic hinge. The difference is only in the keyboards themselves: MX Keys Mini has fewer keys (no numpad, 75% layout), MX Keys S is the 2024 revision with adjusted backlight, and the original MX Keys (920-009295 / 920-009415) is the initial 2019 edition. In our catalog, select keys with Model = MX Keys (PC) — they fit all three keyboards. For MX Keys for Mac (920-009558), choose Model = MX Keys (Mac) because some modifier keys (Cmd, Option) differ.

Our pricing is transparent. A standard letter key (A to Z, digits 0-9) costs €8. Modifier keys (Shift, Ctrl, Alt, Cmd, Tab, Caps Lock, Win) cost €11. The spacebar costs €15. K380 keys are a flat €5 each. Universal spare parts range from €1.50 (spudger removal tool) to €15 (motherboard or battery). Shipping is flat €5 anywhere in Europe with tracking included. A typical order to replace one fallen key totals around €13 (key + shipping), or €8 if you just need a universal hinge. No minimum order, PayPal payment only.

There are three main causes of MX Keys keys detaching. First, natural wear of the plastic X-shaped hinge that holds the cap: after 2 to 4 years of intensive use, the plastic fatigues and one of the clips can break during an involuntary disassembly. Second, abrupt removal (e.g. to clean under the key) that bends the scissor mechanism. Third, liquid spillage or dust preventing the key from re-clipping correctly. In about 80% of observed cases, the plastic hinge is split rather than the keycap itself. This is why we always ship the keycap with a new hinge included by default.

Both AZERTY layouts look similar but differ on several keys. In AZERTY FR (France), the number row requires Shift to access digits; in AZERTY BE (Belgium), digits are default and Shift accesses special characters. Positions of M, ù, $ and % keys also vary between the two versions. The physical key shape is identical — only the engraved character changes. If you are in France, choose AZERTY (FR). If you are in Belgium or Luxembourg, choose AZERTY (BE). When in doubt, check under your keyboard: the Logitech reference (e.g. 920-009415) does not specify the layout, but the original packaging or invoice does.

Yes, you can order multiple keys in a single order. There is no quantity discount but shipping remains a flat €5, so an order of 10 keys totals roughly €85 delivered (vs a new MX Keys keyboard at €130). To fully rebuild an MX Keys keyboard (109 standard keys), expect around €900 to €1,000 — in that case, buying a refurbished keyboard is more cost-effective. Multi-key replacement makes sense from 1 to 8 keys; beyond that, compare against a refurbished keyboard price. For rare layouts or special configurations, contact us via the Custom Order page for a personalized quote.

Our keys are compatible parts manufactured according to the exact mechanical specifications of Logitech MX Keys keyboards (shape, height, profile, scissor mechanism). They are not officially sold by Logitech, which does not provide an individual key replacement service (you must buy a whole new keyboard from them). Our supply chain allows users to repair their keyboards instead of discarding them. The character engraving uses the same techniques (laser or UV printing depending on layout) as original keyboards to ensure longevity. Our 30-day money-back guarantee covers any quality or compatibility issue.

For an MX Keys replacement key available immediately, our catalog lists every key in stock with shipping within 3 to 7 business days across Europe. Filter by layout (AZERTY FR, AZERTY BE, QWERTY US, ES, IT, PT, QWERTZ DE, QWERTZ CH), by keyboard model (MX Keys, MX Keys S, Mini, for Mac, Craft, K950, K380, Ergo K860), and by color (black, white, blue). Every replacement key ships with its plastic scissor hinge for immediate installation. Secure PayPal payment with Buyer Protection, 30-day money-back guarantee. No minimum order, flat €5 shipping with tracking included.