Frequently Asked Questions
MX Keys / MX Keys Mini / MX Keys S
Are the keys compatible with my keyboard?
Our keys are compatible with all Logitech MX Keys models (MX Keys, MX Keys Mini, MX Keys S, MX Keys Business).
Is the hinge (plastic support) included?
Yes, each key comes with its plastic support (hinge) for easy installation.
What are the delivery times?
Delivery usually takes 3 to 7 business days within Europe.
What is your return policy?
We offer a 30-day money-back guarantee. If the key doesn't suit you, contact us for a full refund.
Which countries do you ship to?
We ship to all European Union countries, as well as Switzerland, Norway, and the United Kingdom.
How do I install a replacement key?
Gently remove the old key by lifting it, place the hinge on the keyboard, then clip the new key on top. It's simple and only takes a few seconds.
Is the payment secure?
Yes, we exclusively use PayPal to guarantee the security of your transactions. Your banking details never pass through our site. Additionally, you benefit from PayPal Buyer Protection: if you don't receive your order or if the item doesn't match the description, you can open a dispute directly with PayPal and get a full refund.
Is my parcel tracked?
Yes, all our shipments include a tracking number. You will receive your tracking number by email as soon as your order is shipped, allowing you to track your parcel in real time until delivery.
How to get an extra 10% cashback?
It's simple! After receiving your order, leave a review on Trustpilot and send us a screenshot by email. We'll refund 10% of your order amount directly to your PayPal balance.